
Being a police dispatcher was the hardest job I've ever loved. There was generally balance. As many funny/humorous things happened as serious things. One of my favorites was the hotel robbery.
We are coming to the end of a Saturday night shift. It is now about 5 a.m. Sunday morning, and the shift ends at 6 a.m. for the officers, 6:30 a.m. for the dispatcher. That overlap helps with a smooth transition of pending calls. The Sergeant, a young officer, and I are the only people in the station. There are three more officers on the road.
Ours is a small town and our police department doesn't even look like a police department. In fact, it had originally been a medical clinic. There are wash basins still in place in the offices for the Detectives.
So when the phone rings, I pick it up on the first ring. An elderly male, in a shaking voice, says:
"Robbery (location given) Hotel."
Holding my hand over the phone receiver, I relay that information to the young officer. He leaves the station.
"Tell me what the robber looks like.", I say.
"He's a man from India, wearing a long Army coat, and a blue stocking cap."
"Does he have a weapon?"
"He hit me on the head with the phone receiver. He took it with him when he left. He stole money, rolled coins, and cigars from the display case. It took me a while to find another phone."
"Did you see a car?"
"No."
I key the mic, transmitting to all squads that we have a strong-arm robbery, (location given), and the suspect is a "Man from India, wearing a long Army coat, and a blue stocking cap. Vehicle unknown."
About this time, the Sergeant is standing at the Dispatch office window. He's pointing to the lobby. Walking into our small police department lobby was "A man from India, wearing a long Army coat, with a blue stocking cap."
"Whadda you want?", says the Sergeant to the man.
"Gotta match?", was the reply.
"Wait right here." says the Sergeant. (The Sergeant, who had removed his gun belt because the shift was ending now heads to his office to put it back on.)
In the meantime, I am discreetly broadcasting:
"All squads, I believe the suspect is in our station lobby."
And, sure enough, here comes the young officer walking into the door right behind the suspect. This officer had passed the suspect as he left the station. However, at that time he didn't have a description. He had traveled a short distance before the broadcast went out. He threw the squad into reverse and backed up to the station. He's saying:
"Put your hands on the counter where I can see them."
This man, under the influence of alcohol and drugs, stole money and cigars from the hotel. He had the cash and rolled coins in his pocket. He wanted to smoke one of the cigars he stole, but he didn't have a match.
We were one of the few places open at 5:30 a.m. on a Sunday morning. And we didn't look like a police station.